The CFO Secret to Answering Tough Questions
CFO techniques for handling tough questions under pressure offer portable lessons for any executive.
Why Great Teams Don’t Need to Like Each Other
HBR research finds team performance depends on shared commitment and clarity, not personal affinity.
Research: When Being Authentic Undermines Your Leadership
HBR research shows unfiltered authenticity can erode leader credibility rather than build it.
The Turing Trap is turning into a Talent Trap: The wrong AI strategy could strand millions of skilled workers
Wrong AI adoption strategies risk displacing skilled workers and creating organizational talent gaps.
The New Rules of Brand Visibility in AI Search
AI-powered search is rewriting brand visibility rules that communications executives built strategies around.
When AI runs the company, what exactly is leadership for?
As AI absorbs operational decisions, executives must redefine what distinctly human leadership actually means.
Your Company Isn’t Getting Leaner. It’s Cutting the People Who Do the Work
Cost-cutting strategies that eliminate doers over managers are damaging organizational capacity.
McKinsey: Automation could absorb half of U.S. work hours by 2035. The bigger challenge is skills
McKinsey projects automation absorbs half of U.S. work hours by 2035, making skills gaps the urgent leadership problem.
Dear all: how bosses should talk to the troops
FT examines how executives should communicate directly with employees and what tone and approach actually builds trust.
Why AI’s easiest wins are misleading CEOs
McKinsey warns that AI's visible early wins are creating executive overconfidence about deeper organizational gains.
When organisations run out of emotional energy
Organizations that exhaust their collective emotional reserves face compounding leadership and retention failures.
The CEO’s singular impact on the success—or failure—of AI in organizations
CEO impact on AI success directly measurable; research-backed insight on executive role in technology adoption.
A comedian’s viral joke about Lovesac’s 24-box couch assembly wasn’t the problem. The company’s response was
Lovesac's response to a viral joke became the real crisis, illustrating how brands amplify minor moments.
What Gets Your Best Employees to Stay
MIT Sloan research identifies what actually keeps top employees from leaving, with direct retention implications.
Corporate America Is Axing the ‘Micro-Team’ Boss
Companies are eliminating small-team middle managers, reshaping how leadership layers actually function.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
Ernst & Young Is Giving $100 Million in Bonuses to Staff for ‘Human’ Skills
EY commits $100 million in bonuses explicitly rewarding human skills as AI reshapes the workplace.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.