Most Companies Train Managers Once. Gallup Says the Best Develop These 3 Habits Every Day
Gallup identifies three daily habits that separate the best managers from the merely trained ones.
I wrote The Future of Truth and then found to my alarm it contained AI-hallucinated quotes. I’ve chosen to fight back
An author discovers AI-hallucinated quotes in his own book, exposing a credibility crisis executives must anticipate.
AI can’t supercharge inexperience. New grads are paying the price
AI tools mask skill gaps in new graduates, shifting risk onto managers who assume more capability than exists.
Your Company May Track Emails and Badge Swipes. Only 1 in 5 Employees Trust Leaders With the Data
Only one in five employees trust leaders with workplace surveillance data, creating a credibility risk executives must address.
Research: When Pay Fluctuates, Workers Walk Away
HBR research finds variable pay accelerates voluntary turnover, a direct retention risk for leaders using bonuses.
The job market is brutal. But nearly 1 in 3 workers still want to quit
Nearly one in three workers want to quit even in a brutal job market, signaling a deep engagement crisis.
When organisations run out of emotional energy
Organizations that exhaust their collective emotional reserves face compounding leadership and retention failures.
The Real Reasons Why Digital Projects Fail
MIT Sloan identifies leadership and communication failures — not technology — as the root cause of failed digital projects.
Dear all: how bosses should talk to the troops
FT examines how executives should communicate directly with employees and what tone and approach actually builds trust.
The CEO’s singular impact on the success—or failure—of AI in organizations
CEO impact on AI success directly measurable; research-backed insight on executive role in technology adoption.
Your greatest strengths as a leader may be holding you back
Overused leadership strengths become blind spots that stall executive effectiveness and team growth.
Research: The True Cost of Corporate Scandals? Talent.
HBR research finds corporate scandals' most lasting damage is talent loss, not fines or press coverage.
Author Talks: Read the room before you lead it
McKinsey author argues leaders must read a room's dynamics before they can effectively lead it.
how can I encourage my staff to bring me complaints?
Ask a Manager offers concrete tactics for creating the psychological safety employees need to surface complaints.
Ernst & Young Is Giving $100 Million in Bonuses to Staff for ‘Human’ Skills
EY commits $100 million in bonuses explicitly rewarding human skills as AI reshapes the workplace.
A Compelling Story Can Disarm Even a Skeptical Negotiator
MIT Sloan research finds a well-constructed story can shift even resistant negotiators, a tool every executive communicator needs.
5 Ways to Make Office Days More Meaningful for Employees
Research-backed strategies help executives make in-office days genuinely worthwhile rather than obligatory and resented.
How QVC kept its cool after a live TV mishap
QVC's live TV mishap response offers a replicable model for calm, credible crisis communications in real time.
telling two employees they didn’t get a promotion but their coworker did
Handling promotion denials well requires specific messaging discipline that most managers underestimate.
Air Canada Picks Outsider as Next CEO to Rebuild Trust After Video Fallout
Air Canada's choice of an outside CEO after a trust crisis signals how boards use leadership hires to signal accountability.